Effective Date: March 1, 2025 – July 31, 2025
AISA Solutions (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you use the AISA School App, under the support of AISA Solutions. By using our app, you agree to the terms outlined in this policy.
1. Information We Collect
1.1 Account Information
When you sign up using your Google account, we collect your name, email address, and Google profile information to create and manage your account.
1.2 Image Data
When you use the sign recognition feature, we capture images of your hand gestures. These images are sent to our backend server for real-time processing and are permanently deleted immediately after the analysis.
1.3 Usage Data
We collect non-personal data about your app interactions (such as feature usage) to improve our services.
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1 To provide and improve the AISA App’s sign language learning features.
2.2 To authenticate users via Google Sign-In.
2.3 To analyze image data and deliver real-time sign language recognition results.
2.4 To provide customer support and communicate important updates.
3. Data Retention and Deletion
3.1 Image Data
Images sent for sign recognition are processed and deleted immediately after analysis. We do not store or retain these images.
3.2 Account Information
If the user wanted to delete their account, we would delete all their account information immediately and would not archive it. The user will not have any access to their account data anymore, nor can they reactivate their previous account.
4. Data Sharing
We do not sell, trade, or rent your personal information. We only share data in the following circumstances:
4.1 With trusted third-party service providers to support our app functionality (e.g., Google for authentication).
4.2 As required by law, to comply with legal obligations.
5. Data Security
We implement industry-standard encryption and secure data transfer methods, including base64 encoding, and other methods and algorithms in the future, to protect image data during processing.
6. Your Rights
You have the following rights regarding your data:
6.1 Access and Correction: You may access and correct your personal information.
6.2 Account Deletion: If the user wants to delete their account, we will delete all their account information immediately and will not archive it. The user will not have any access to their account data anymore, nor can they reactivate their previous account.
6.3 Opt-Out: You can opt out of non-essential data collection by adjusting your app settings.
7. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the State of Ohio, United States, without regard to its conflict of laws principles.
8. Changes to This Policy
We may update this Privacy Policy periodically. We will notify users of significant changes through the app or via email.
9. Age Restrictions
The AISA App is intended for users aged 13 and older. We do not knowingly collect personal information from children under the age of 13. If you are under 13, please do not use the app or provide any personal information to us. If we learn that we have inadvertently collected personal information from a child under 13, we will promptly delete that data.
If you are a parent or guardian and believe your child under the age of 13 has provided us with personal information, please contact us at info@aisa.solutions, and we will take steps to delete such information.
10. Contact Us
If you have any questions or concerns, contact us at:
Email: info@aisa.solutions
